The significant expansion of the iMPREG Group in international markets and a considerable increase in the number of construction teams requiring supervision also place a particularly strong demand on our application engineers. In addition, our engineers are working on jobs in distant countries for prolonged periods of time on an increasingly frequent basis.
We have therefore also adopted forward-looking measures in the field of application engineering, which is of utmost importance when it comes to training both existing and new customers. As previously reported, Oliver Vorlop, a long-standing employee of the iMPREG Group, took over the management of our Application Engineering department approximately one year ago. Since then, the focus of his work has been placed on the crucial area of the training and further education of the growing team of iMPREG application engineers.
When it comes to remote international business in particular, it is of great importance to know that experienced employees are on site and are able to offer reliable and professional support on even the most demanding construction sites at all times, while also being able to independently make the right decisions in possible critical situations.
This is what led to the recruitment of a team of application engineers specifically for the rapidly growing market in China in spring 2016. Under the supervision of our application engineer Daniel Schuster, the team has since been fully trained at our factory in Germany and on selected construction sites run by our German users. Daniel Schuster is also responsible for providing continued support and training for the team in China in order to ensure that our users there receive competent assistance in accordance with the “Made in Germany” quality expected from iMPREG at all times.
After already strengthening our Application Engineering department by welcoming Patrick Benkenstein in October 2015, we introduced another experienced engineer, Jeroen Jacobs, to our team in May 2016. Jeroen worked as a member of the sewer rehabilitation crew of an iMPREG user for many years before taking on the responsibility of supporting and training the construction teams of existing and new international customers for a fellow manufacturer of GRP pipe liners. This background enables him to bring extensive knowledge and excellent contacts to his role within the iMPREG Group and as a result, his positive impact on our own team also helps to benefit you as our customer!
You can find the contact details of our Application Engineering department on our website here.